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Customer support specialist - entertainment industry

Townsville
beBeeGaming
Customer Support
Posted: 27 November
Offer description

Job Title:

Electronic Gaming Attendant

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Job Overview:

As an Electronic Gaming Attendant, you will receive training and licence qualifications in the operation of casino gaming machines.

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The Role:

* You will have a genuine interest in the service and entertainment industry and enjoy engaging with customers to provide support with a variety of game types, jackpots, promotions and casino events.
* We currently have permanent part-time and casual positions available.
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About You:

* Current Statements of Attainment in Responsible Service of Alcohol and Responsible Service of Gambling are mandatory pre-requisites for successful appointment to the role.
* Demonstrated exceptional customer service skills with a friendly attitude and experience in hospitality or customer service roles.
* Minimum of 18 years of age and eligible to obtain a QLD Casino Employee License, both are mandatory pre-requisites.
* Willing to participate in training to learn the operation of casino gaming machines, loyalty program, jackpots, promotions and casino events, with a focus on supporting safer gambling practices.
* Flexibility to work various shifts including weekends, nights and public holidays.
* Demonstrated ability to work in a fast-paced environment and acquire new skills quickly.
* Multilingual candidates, especially those who speak Cantonese, Mandarin or Vietnamese, are highly desirable.
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Why Join Us:

* Work in the region's premier destination for dining, events and entertainment.
* Idyllic location in tropical North Queensland.
* Penalty pay rates apply on weekends, late nights and public holidays.
* Uniforms supplied and laundered.
* Free car parking.
* Employee Assistance Program.
* Corporate discount on health insurance.
* Paid Parental Leave.
* Generous discounts across Morris Group.
* Permanent career opportunities with pathways into leadership and management levels and between sister properties around Australia.

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