Senior Consultant - Business Transformation - Financial Services
Location: Melbourne
Other locations: Anywhere in Country
Date: 20 Mar 2025
Requisition ID: 1591466
A better working world truly starts with the people at EY who are building it every day. Now more than ever we need talented people from diverse backgrounds to help our clients navigate the complexities of this.
In Business Transformation & Customer, we create long-term value for our clients, our people, and EY by transforming businesses through exceptional insights, talent, and experiences. We serve as the essential link that connects with all areas of EY to design and implement transformative changes for our clients.
The opportunity
As a Business Transformation & Customer consultant at EY, you will help organisations deliver successful outcomes through some of Australia's largest and most complex transformation projects, be it unlocking operational efficiencies or driving growth through customer-centric transformation; the opportunity to shape your career is yours.
We are looking for people with the passion, curiosity, and drive to make things better. Someone who is a highly motivated self-starter and a strong team player who likes to push themselves, who can think strategically but enjoys 'rolling up their sleeves' and working closely with clients to get the job done.
Your key responsibilities
1. Assist clients with successful delivery of their business transformation projects across areas such as:
- Customer experience design and implementation
- Digital transformation
- Strategic cost reduction and operational efficiency
- Process optimisation and ways of working
- Deliver complex transformation programs spanning the entire lifecycle - from strategy through design and into implementation
- Contribute to business development and account management activities such as pursuits, proposals, and managing key relationships
Skills and attributes for success
- A structured approach to critical problem solving
- Hands-on experience in delivering projects/programs involving business and/or technology transformation, preferably within the financial services environment
- Management consulting experience gained through a Big 4 or boutique consulting firm is highly desirable
- Strong capabilities in understanding business operations, sales, service and marketing transformation, and the ability to leverage insights for strategic decision-making
- Good communication skills, both written and verbal, with the ability to present complex technical/business concepts clearly and confidently to both internal and external stakeholders
What we can offer you
Explore how a career at EY is yours to build at www.ey.com/au/careerdevelopment
Discover how, when and where you can work at www.ey.com/au/flexibility
Learn about our commitment to DE&I at www.ey.com/au/diversity-inclusiveness
Discover the various ways our benefits can cater to your needs, across wellness, financial wellbeing, and family-friendly policies which include 26 weeks gender neutral paid parental leave at www.ey.com/au/benefits
Acknowledgement of Country
EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at www.ey.com/au/reconciliation
The exceptional EY experience. It's yours to build.
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EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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