Job Summary
The Physical Security Specialist plays a pivotal role in maintaining and enhancing enterprise physical security infrastructure in a dynamic, high-impact environment.
This role is vital in supporting, configuring, and maintaining advanced access control and video systems.
About the Position
We seek a skilled professional to provide hands-on support for Genetec, Honeywell EBI, and Traka Locker Management systems.
You will troubleshoot, configure, and upgrade security applications, ensuring seamless integration and high system availability.
Key Responsibilities
* Configure and troubleshoot Genetec video and Honeywell EBI access control systems, including integration with Traka Locker Management.
* Support application and database upgrades, as well as server migrations.
* Manage incidents, changes, and problems following ITIL processes.
* Test, program, and troubleshoot access control and digital video systems.
* Perform configuration reviews and support proof-of-concept integrations.
* Provide technical support to customers and technicians, including shift and weekend work as required.
Required Expertise
* Strong knowledge of physical security systems, digital IP cameras, and security devices.
* Experience with Genetec, Honeywell EBI, and Traka Locker Management systems.
* Hands-on expertise in Windows Server Administration and SQL.
* Familiarity with networking concepts and enterprise system architecture.
* Experience working in shift patterns and providing weekend support.
* ITIL certification or strong process awareness.
* Experience with DevOps concepts.
* Excellent troubleshooting and communication skills.