Job Description
As a Technical Writer, you will collaborate with our product and client success teams to transform complex technical information into clear, concise content for our clients.
* Translate technical concepts into plain English for various audiences.
* Create informative, accurate, and accessible content while adhering to style guides.
* Collaborate with Product Owners and client-facing staff to identify documentation needs and deliver high-quality content.
* Develop subject matter expertise in VALD systems to anticipate client needs and create client-facing learning content.
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Required Skills and Qualifications
* 3+ years of experience as a Technical Writer or in a related role.
* A strong understanding of crafting content for different technical and non-technical audiences.
* Familiarity with using content management systems (CMS) or other knowledge base tools.
* Experience working across multiple projects and balancing shifting priorities.
* High attention to detail and commitment to quality control.
* Strong organizational and time management skills.
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Career Benefits
We offer industry-leading compensation, opportunities for growth, and a down-to-earth, inclusive work environment. We welcome applications from people from all backgrounds and aim to foster an inclusive workplace culture.