Overview
RCT has an excellent chance for an experienced and highly motivated Product Portfolio Manager – Data, to join our dynamic Product Management team. The preferred location for this role is in Kewdale; however, remote locations will be considered.
The key objective of the Product Portfolio Manager - Data is to maximise commercial value from RCT’s automation and data product suite and increase growth for the product group across all markets globally. The Product Portfolio Manager - Data will have an understanding of the user experience and have the ability to investigate the market to obtain feedback firsthand.
Responsibilities
Grow the business within the markets (success measured by revenue, new customers (i.e. penetration) and new off-the-shelf product innovations)
Develop product roadmaps, based on input from the Customers, Account/Business Development Managers, market research and existing capabilities within the business
Manage requests for any technical changes to products, in consultation with the Engineering department
Be the interface between Engineering and Product Managers
Monitor and analyse customer complaints (liaise with Customer Service and Sales for resolution of product issues internally)
Monitor for trends and/or fault frequency rates and recommend solutions accordingly
Understand product requirements and develop current product ideas through Customer engagement
Make recommendations for product rationalisation
Qualifications
A background in electrical, electronics, mechanical or engineering
A minimum of 5 years’ experience in a similar role
A strong understanding of RCT products and their application
Proven track record with Customer Engagement and market requirements
Skills to produce timely, logically user centric product documentation
Proven success collaborating with development teams
Excellent verbal and written communication skills
Robust presentation and leadership skills
Exceptional attention to detail
Exposure to ERP systems (Pronto and OnBase will be highly regarded)
If you would like to be considered for this position, please email your resume, together with a cover letter to the email address provided.
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📌 Product Portfolio Manager Data And Automation Dubbo
🏢 Epiroc
📍 Dubbo