Logistics Administrator
* Career role with a Global industry leader
* $76,000 + Bonus + Super
* Matraville location | Hybrid role
About the Company
Our client is regarded as a World Leader in their Industry, providing innovative solutions for their customers across a broad range of Industries.
They are looking for a Customer Service Officer with previous experience in Freight Forwarding to join the team in Matraville.
Benefits on offer
People enjoy working with this business because no two days are the same; they offer long-term career progression and flexibility to work from home two days a week, after probation.
About the role
Reporting to the Customer Service Supervisor, you will be the main point of contact for a portfolio of customers. Your duties will include but not be limited to the following:
* Act as a key contact for allocated customers
* Process customer orders for handover to Operations
* Monitoring and tracking shipment status for allocated customers
* Updating customers on shipment status and ETAs
* Customer quotations
* Complete all billing requirements accurately including capturing all services sold or provided and applying revenue and costs correctly.
* Processing customer claims using Cargo Wise system
About you
* Previous experience in Freight Forwarding is essential
* Previous experience with Cargo Wise or similar ERP system
* Excellent communication and interpersonal skills
* Intermediate to Advanced skills in MS Excel
About Alexander Appointments
With over 20 years of specialist recruitment support to both the Government and commercial sectors, we have positioned ourselves amongst the very best service providers in Australia, offering a unique collaborative model that better supports the overall employment process. Our mission is to always take the necessary time to understand who we are working for and then utilise our specialist knowledge to ensure long-term career development success for our candidates and strong recruitment outcomes for our clients. For more information about us and why you should trust your job search journey with us, please visit our web site -
How to apply:
Please apply by submitting your resume (in Word format) via the "Apply Now" tab to be considered for the role.
What next
Applications will be reviewed for this role and
only suitable applicants will be contacted
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