Join a Leading Team Supporting High-Level AV/VC Services
***ACT onsite - NV1 clearance preferred***
We're seeking an experienced VC Support Officer/Desktop Support Officer to deliver exceptional audio visual and video conferencing support across a range of meetings and events. Based in Canberra, you will provide in-person and remote support, technical troubleshooting, preventative maintenance, and contribute to the continual improvement of systems and services. Your work will ensure high-quality, seamless experiences for users—including senior stakeholders—across a fast-paced, dynamic environment.
Key Responsibilities:
* Provide onsite and remote AV/VC technical support and incident resolution
* Deliver live support for meetings and events, including VIP and offsite functions
* Conduct preventative maintenance and testing of AV/VC systems
* Support user training and maintain documentation and knowledge bases
What We're Looking For:
* NV1 clearance preferred and Australian citizenship (mandatory)
* Strong technical understanding of AV/VC protocols and platforms
* Experience using ITSM tools like ServiceNow
* Ability to work autonomously and troubleshoot across Tier 1–3 levels
How to Apply
Does this role sound perfect for you? If so, to register your interest in this role, please either contact Peter Ding or the Compas Team on (************* and send through your CV by following the link below.
About Compas:
Compas Pty Ltd is a Canberra based wholly Australian owned, Recruitment and Services company that has been operating since 1987. We specialise in the provision of permanent, contract and temporary recruitment services, as well as specialised Consulting assignments.
YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE
Due to the nature of this environment, candidates with NV1 will have preference.