North Sydney, NSW
- Permanent, Full-time
We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks.
We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.
ABOUT YOUR ROLE
- Provision of business, process and technical expertise for the delivery of BPT Network Operations area
- BPT Network Operations Services addresses the following key areas: Network Operations, Network Event Monitoring, managing 3rd parties and Vendors
- Continuous improvement and assurance of a stable, reliable and cost-efficient of BPT Network
- Implementation of customer satisfaction objectives in Service Delivery Continuous collaboration with all other BPT teams on the BPT Network services integration
WHAT YOU WILL BE DOING
- Implement the BPT strategy within BPT Network Operations
- Responsible for stable, efficient, and effective service delivery operations for BPT Network
- Responsible for reporting of the budget for the unit
- Management of activities required to ensure the required level of services in the BPT Network
- Network Operations: Comprehensive network operations support functions to maintain, administer and enhance Network solutions.
- Network Event Monitoring and Incident Response: Log management, event monitoring and correlation with incident response.
- Adhere to change management procedures. Review, approve and follow up the Network changes.
- Optimize and continuous improve service delivery of BPT Network Services support (cost, quality, time) across all the territories
- Manage and control service providers to deliver the sourced services according to agreed SLAs / OLAs
- Development and provision of appropriate skills and capabilities in the unit
- Business impact: Important effects on business. Accountable for all the BPT Network Operational business disruption
LET’S TALK ABOUT YOU!
- Degree in Telecom Engineering, Information Technologies or a comparable degree
- Advanced trainings in BPT Service Management e.g. ITIL, CCNA or CCNP (Cisco) and other related qualifications desirable
- Minimum of 5 years of experience in Network Operations in a related and comparable positions
- Fluent in English (German, Spanish, French would be advantageous)
- Experience in the design and set-up, management and development of adequate and large-scaled Networks
- Strong experience in IT service operations, specialized on Network Technologies
- Experience in the management of large scale projects, especially in international environments
- Knowledge and experience in the following areas of expertise:
- BPT Service Management
- Infrastructure Services
- ITIL processes, esp. Incident, change and configuration management processes
- Knowledge of the business and bottler-specific processes and on-site business operations
- Experience in implementation of respective programs and projects in time, budget and quality
- Robust communication and presentation skills (written and oral) of all management levels
- Creative solution and implementation focus
- Knowledge and experience of networks and platforms of CCEP (Cisco, Palo Alto, Infoblox, F5, Checkpoint
WHAT’S IN IT FOR YOU?
- Working with one of the world’s most recognisable brands.
- Free monthly product allowances to share with family and friends (including Coca-Cola, Mount Franklin, Monster, and more!).
- Access to our corporate benefits including Fitness Passport & discounts with our many diverse customers including Microsoft, Lenovo, Hertz, GoGet and Estee Lauder.
- Free counselling for you and your family via our EAP helpline as part of our commitment to well-being.
- Unlimited drinks onsite.
WHY CHOOSE US FOR YOUR NEXT ROLE?
Applications close on Friday the 31st of January 2025.
At Coca-Cola Europacific Partners, we are always refreshing the way we work and becoming a more inclusive, diverse and equitable company. It’s important to us that you have the best recruitment experience possible, therefore, please let us know what support we can put in place for you in terms of any accessibility adjustments throughout the recruitment process.
Coca-Cola Europacific is committed to the health and safety of all employees and to equal employment opportunity for all employees to ensure that our employees have a safe work environment that is also free of discrimination and harassment.
📌 Network Specialist
🏢 Coca-Cola Europacific Partners
📍 North Sydney