* Be part of our fun, guest service focused team!
* Attractive salary + benefits
* Stunning location and environment
Lancemore Milawa Hotel, A small luxury Hotel in the heart of the Milawa Gourmet Region and King Valley, need an experienced and charismatic Casual Guest Service Agent / Front Desk Host to join our small & fun guest service focused team!
About The Role:
* Deliver exceptional guest experiences at every part of the journey including reservations, arrivals, departures and throughout their stay
* Be an ambassador for the hotel, positively representing and promoting our boutique brand over the phone, by email and in person
* Make recommendations on the hotel, local neighborhood and Sydney attractions
* Respond to guest feedback, concerns or complaints from guests appropriately and follow up/report as required
About You:
* Success in a similar role and exposure to front office reception and reservations work
* Deliver exceptional guest service and get a kick out of helping, problem-solving and being accountable for your workload
* An acute eye for detail and exceptional administrative skills and able to pick up systems
* Ability to work under pressure in a varied, fast paced environment, by taking initiative and working collaboratively
* Commitment with flexibility to work mornings, evenings, overnights, weekends and public holidays
* Positive mindset and a can-do attitude
About Us:
Founded in 1986, The Lancemore Group is a leading Australian boutique lifestyle brand and pioneer in boutique hotels and residential conference facilities.
* Our hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and an award winning wines.
* We are rapidly expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family company.
* You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.
* We value our people and, as such, offer career progression, generous staff discounts, company wide incentives and team social activities.
If you are a talented, passionate and performance driven individual wanting to enjoy your career within an established boutique hotel brand and supportive team, then...
Apply now!
Follow us on Linked in