Oncology Department / Medical Services Group / Townsville University Hospital
Patient Services Officer (Haematology), Queensland Health Townsville, Australia
About your opportunity
This role delivers exceptional person‐centred customer service to patients, their families and the public. The role works collaboratively as a member of the administrative team and provides quality support to deliver a high standard of organisational and patient‐focused outcomes.
Competitive salary and benefits
* Salary range: $79,272 to $88,158 p.a. (AO3)
* 4 to 6 weeks annual leave with 14%-17.5% loading
* 12.75% employer contribution to superannuation
* Plus options may be available
Requirements
* Highly regarded: Advanced customer service experience relevant to the public health setting including the demonstration of patience, understanding, confidentiality and a positive approach that includes the ability to deescalate difficult situations.
* Highly regarded: Proven ability to work effectively as an individual with limited supervision or collaboratively within a multidisciplinary team, establishing work priorities, meeting deadlines, coordinating tasks and workflow and adapting as required to meet the needs of a changing work environment.
* This is a Vaccine Preventable Disease (VPD) risk role.
* Probation period may apply.
* Pre‐employment checks will be conducted.
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