Job Description:
Our medical reception team is expanding, and we are seeking an exceptional individual to join us as a Medical Receptionist. This is an exciting opportunity for someone who is passionate about delivering outstanding customer service and is eager to learn and grow with our dynamic team.
As a Medical Receptionist, you will be the first point of contact for patients and referrers, providing timely, professional, and confidential assistance with all phone enquiries. You will also be responsible for scheduling appointments, issuing patient invoices and receipts, and processing Medicare rebates as required.
You will work closely with our team to ensure that the reception area is clean and presentable at all times. This role requires strong communication and interpersonal skills, as well as the ability to work autonomously and as part of a team.
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Required Skills and Qualifications:
* Strong Customer Service Skills: Provide exceptional customer service to patients and referrers, ensuring a positive experience and excellent outcomes.
* Excellent Communication Skills: Communicate effectively with patients, referrers, and colleagues, both verbally and in writing.
* Attention to Detail: Maintain accurate records and ensure that all tasks are completed efficiently and effectively.
* Ability to Work Autonomously: Work independently, using initiative and problem-solving skills to resolve issues and achieve goals.
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Benefits:
* Dynamic Team Environment: Join a fast-paced and supportive team that values collaboration and innovation.
* Attractive Remuneration and Benefits: Enjoy competitive remuneration and benefits, including paid parental leave and flexible working arrangements.
* Potential for Growth: Develop your skills and career with opportunities for advancement and professional development.
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Others:
We believe in creating a workplace that is inclusive and respectful of all individuals. We welcome applications from candidates who share our commitment to diversity and inclusion.