RTO Administration Officer - Fulltime (Toowoomba Campus) At the Australian Trade Training College we deliver Apprenticeships, VET in Schools and Job Seeker training qualifications at our industry training focused Campuses. We are seeking an energetic, customer-focused Administration Officer to be the friendly welcoming face of our Toowoomba Campus. If you have the drive to excel, are motivated and passionate about your work we want to hear from you! About the role: As an RTO Administration Officer, you will be supporting Head of Departments and Trainers to manage and support students throughout all stages of their training from enquiries/enrolments to completion. This includes (but not limited to) processing of enrolments, resulting assessments, attendance, issuing training notices and processing completions and certificate issuance. You will attend to phone/email enquiries and respond appropriately within the given time frames. You will apply a high level of attention to detail and accuracy when processing all data and show initiative to work to ensure quality outcomes. This is a role full of variety and no given day will be the same. What you will bring: Exceptional interpersonal and communication skills A positive can-do attitude Strong attention to detail A pro-active approach to problem-solving by streamlining processes A great work ethic and adaptability Student Management System (SMS) experience Sound understanding of Microsoft Office suite including ‘Teams’ Willingness to grow and expand Highly Desirable: Proven RTO administration experience Experience with Government funding Student Management System experience Submitting your application for this interesting and rewarding role: The Australian Trade Training College is proud to be a supportive, flexible and inclusive organisation. Submit your application by uploading Cover letter indicating interest and suitability to the role Resume indicating relevant qualifications, work history and experience Successful applicants must be eligible to work in Australia. A current Working with Children Blue Card and National Police Check is required and can be arranged for the suitable applicant .