Throughout this virtual experience, you will uncover the desired skills, attributes, and value in becoming a customer success superstar!
Opportunity details
Opportunity Type : Virtual Experience
Accepting International Applications: No
Qualifications Accepted
Accounting
Commerce
Finance
Business
Business Administration
International Business
Management
Project Management
Event Management
Economics
Human Resources
Hospitality Management
Tourism
Marketing & Advertising
Public Relations
Transport, Logistics & Procurement
Communication
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
Creative Writing
Journalism
Music & Performing Arts
Photography
Creative Arts (all other)
Air Traffic Control
Aircraft Maintenance Engineering
Aircraft Operation & Aviation
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Manufacturing Engineering
Mathematics & Statistics
Mechanical Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
Engineering & Mathematics (all other)
Beauty Therapy
Anthropology & Geography
Classics
Criminology
International Studies
Philosophy
Theology & Comparative Religion
Humanities (all other)
Social Science (all other)
Liberal Arts
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Programming & Software Engineering
Video Game Development
Design & User Experience
Justice & Law Enforcement
Commercial Law
Constitutional Law
Criminal Law
Family Law
International Law
Tax Law
Legal Studies
Audiology & Speech Pathology
Biomedical Science
Chiropractic & Osteopathy
Exercise & Sports Science
Health Administration
Medicine & Medical Science
Naturopathy, Acupuncture & Complementary Medicine
Program Overview
Welcome to Fujitsu's Sales & Customer Service Management Virtual Experience. At Fujitsu, customers are at the forefront of our business, and we ensure we have the right people, tools, and processes to deliver exceptional service, ongoing value, and innovation.
Within our Sales and Customer Service Management function, you will develop customer service and sales process outlooks by working with clients daily to drive business outcomes and mitigate problems.
Why should you do this?
This Virtual Experience Program is self-paced and takes approximately 4 to 6 hours to complete. It is free for all students.
Upon completion, you'll earn a digital badge and certificate to share on LinkedIn and include on your resume.
Throughout the program, you'll gain insights into working as a Sales & Customer Service Manager at Fujitsu, applying your knowledge to real-world problems, and gaining practical experience for interviews.
Skills Gained
Consulting – Thinking Outside the Box
Customer Service Management – Delivering on our Promise
What Will You Do?
Module 1: Customer engagement (30 minutes - 1 hour)
Identify areas of customer need where Fujitsu could assist.
Module 2: Market Intelligence (1 - 1.5 hours)
Perform a competitive analysis and identify points of differentiation.
Module 3: Communication and creating buy-in (1 - 2 hours)
Log opportunities using Salesforce and engage with internal stakeholders.
Module 4: Thinking outside of the box (1 - 2 hours)
Consult with clients to develop strategic initiatives, evaluate performance against SLAs, and suggest improvements.
Getting Started
Click Register to begin.
Hiring Criteria
Applicants should meet the following criteria, regardless of location:
Australia
Australian Permanent Resident
International Student / Graduate Visa
Australian Work Visa (All Other)
Visa Sponsorship Included
Graduate Success Stories
The Fujitsu Graduate program has significantly contributed to my career and personal growth, providing opportunities to meet diverse people and learn from helpful mentors who support my development as a graduate.
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