* Non-Ongoing (Fixed Term)
* $107,474-$117,914
* Canberra
The Role
The Campaign Communication Officer contributes to aviation safety by delivering behavioural change communication activities that support CASA’s regulatory priorities. The role works under limited direction and exercises sound judgement and initiative to deliver defined outcomes.
The role may supervise or coordinate staff or contractors on specific projects, including allocating tasks, providing guidance and ensuring quality outputs.
The Campaign Communication Officer will:
* lead and support the development, implementation and evaluation of behavioural change communication campaigns aligned to CASA priorities
* provide specialist advice on campaign strategy, digital engagement and performance measurement
* interpret and apply CASA policy, regulatory requirements and governance frameworks in communication materials and advice
* manage digital and social media channels, including moderation and responses to emerging or sensitive issues
* monitor and evaluate campaign performance through data gathering, detailed analysis and reporting against behavioural and communication objectives
* provide evidence-based advice to inform planning, decision-making and resource allocation
* manage external suppliers in accordance with CASA procurement and governance requirements
* build and maintain productive relationships with internal subject matter experts, regulated entities and external stakeholders
* represent the section in internal forums, working groups or inter-agency activities as required
* contribute to continuous improvement initiatives that enhance CASA’s safety promotion capability
* identify and manage communication risks in line with CASA’s risk management framework.
Ideal Candidate
* Experience delivering and evaluating behavioural change campaigns, communications, marketing or public relations programs.
* Demonstrated ability to apply behavioural insights to design effective communication strategies and influence safer behaviours.
* Strong analytical and critical thinking skills, with the ability to interpret data, generate insights and support decision-making.
* Excellent written and verbal communication skills, with the ability to translate complex information into plain English.
* Ability to work independently with limited direction, manage competing priorities and deliver quality outcomes within tight timeframes.
* Strong stakeholder engagement skills, with the ability to build trust and productive working relationships.
* Sound judgement when managing complex or sensitive issues.
* Understanding of CASA’s regulatory environment and aviation safety priorities.
* Ability to engage with Aboriginal and Torres Strait Islander employees in a respectful and equitable manner.
* Promotion of workplace safety, equity and diversity, in line with CASA’s Values and Behaviours.
About our Team
Stakeholder Engagement Division helps to create and shape the environment in which CASA works to improve aviation safety by building trust and awareness with our stakeholders and by delivering credible, consistent communication, safety education and client services.
The Communications Branch leads CASA’s communication activities. This includes public and industry consultation, media engagement, digital and social media, safety promotion campaigns, website and intranet content, graphic design, video production, sponsorships, events and publications.
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