Senior Customer Development Manager
The role of a Senior Customer Development Manager is pivotal in driving growth and retention within a portfolio of customers.
Reporting to the Head of Sales & Customer, this key operator within the Sales & Customer Team will be responsible for expanding APAC TPx and Retail Execution opportunities.
Main Responsibilities:
* Create robust annual customer plans targeting revenue growth with clearly defined actions to execute with alignment across Sales, Services, Support, Infrastructure, and Product.
* Develop both short-term and long-term opportunities aligned to customer needs to meet revenue targets.
* Proactively manage the communication process including cadence based on the value/size/key account status across all customers to assess their level of satisfaction with TELUS and ability to use as a reference site.
* Establish multiple contacts within the organization to ensure engagement continues regardless of client resource churn.
* Advance and close sales opportunities through the successful execution of sales campaigns.
* Manage face-to-face meetings during all phases of the sales cycle.
* Update company and sales systems and reports as directed.
* Understand and effectively communicate advantages over the competition.
* Work with Product Strategy to identify new propositions and offers so that they are aligned to each client's business and needs.
Requirements:
* Proven track record of achieving revenue targets from selling SaaS and associated services into large corporate organizations.
* Ability to maintain high energy levels and results-driven behavior.
* Excellent verbal communication, written, and presentation skills.
* Experience in the Consumer Goods/Retail industry is an advantage.
* Independent and self-motivated.
* Effective time management and adapt quickly to changing priorities.
* Strong organization skills that include prioritizing tasks, creating and keeping deadlines, and attention to detail.
* Proven ability to work creatively and analytically in a problem-solving environment.
* Consultancy-based sales approach.
* Consistent history of proven quota attainment, strong closing skills, territory management, negotiation, and product knowledge.
* Strong business relationships and network.
* This role will include some travel to customer sites.
Telus Agriculture & Consumer Goods is committed to fostering an inclusive culture that embraces diversity. We offer accommodation for applicants with disabilities during the recruitment process.