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Healthcare operations assistant

Gold Coast
beBeeScheduling
Operations Assistant
Posted: 15 November
Offer description

About This Position

Our team is seeking a highly organized and communicative Scheduling Coordinator to join our healthcare unit.

* The ideal candidate will ensure seamless coordination of patient admissions, transfers, and discharges by accurately documenting all relevant information in a timely manner.
* We are looking for someone who can build strong relationships with medical professionals, allied health staff, and support services to maintain efficient ward operations.
* The successful applicant will provide exceptional front-desk support, responding promptly to patient inquiries and visitor queries while maintaining confidentiality and professionalism.
* This role involves maintaining accurate and up-to-date patient records in accordance with hospital policies and standards.
* The Scheduling Coordinator will also be responsible for handling phone calls, mail, and administrative tasks as directed by the Ward Manager.


Requirements

To be successful in this role, you will need excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. You should have a strong attention to detail and be able to maintain confidentiality when dealing with sensitive information.

You will need to possess excellent problem-solving skills, with the ability to think critically and make sound judgments. The successful applicant will also need to be flexible and adaptable, with a positive attitude towards change.

Prior experience in a similar role or an equivalent field would be advantageous, but not essential. If you have a passion for delivering high-quality customer service and working in a dynamic team environment, we encourage you to apply.


Benefits

This role offers a competitive salary and a range of benefits, including access to ongoing training and professional development opportunities. You will also be part of a supportive team environment that values diversity, equity, and inclusion.


Working with Us

At our organization, we are committed to providing a safe and respectful workplace that supports the well-being of our employees. We value innovation, collaboration, and continuous improvement, and are always looking for ways to improve our services and processes.

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