Brief Description
The Senior Claims Consultant will manage a portfolio of complex liability and legal files within the liability claims department, whilst achieving cost effective and quality claims handling through robust relationships with team members, internal and external service providers.
Requirements
Demonstrated ability to work autonomously and think proactively along with proven innovation and solution based solving skills;A track record of strong stakeholder management and influencing skills;Experience in managing complex insurance claims including legal litigation desirable;Ability to maintain strong relationships with internal & external stakeholders;Highly developed written verbal communication skills;Strong creative and strategic thinking to leverage department performance; and Strong attention to detail
Summary
Manage a portfolio of complex liability and legal files Assess liability and settlement outcomes Negotiate with third parties, insurers and legal representatives including recovery agents and credit hire organisationsManage relationships with our panel of legal suppliersTo follow settlement methodology ensuring company procedures and relevant legislation is adhered to Consult with external solicitors on claims requiring defence or settlement offersResolve complex settlement claimsApplication of Insurance Contracts Act, Code of Practice and other regulatory authorities