About the Role
We are seeking a highly skilled Quality Assurance and Risk Management Specialist to join our team. As a key member of our organization, you will play a pivotal role in embedding our Quality Care Framework across the organization.
Key Responsibilities:
* Coordinate internal audits, quality systems, document control, and improvement registers
* Lead preparation for accreditation across various standards, including RACGP, NSQHS, Aged Care, NDIS, and ISO
* Manage and report on the organizational Risk Register and compliance obligations
* Support Continuous Quality Improvement (CQI) initiatives organization-wide
* Engage with consumers and analyze feedback to guide service improvements
* Develop organization-wide dashboards using integrated performance data
* Educate and mentor staff on compliance, audit readiness, and governance frameworks
* Advise senior leaders on quality risks, trends, and performance insights
Requirements:
* Hands-on experience in quality, governance, accreditation, or compliance, preferably in health, aged care, disability, or community services
* Experience with at least one accreditation framework
* Familiarity with quality assurance systems and continuous improvement methods
* The ability to interpret data, incidents, and feedback to drive change
* A collaborative, systems-thinking approach to embedding governance practices
* Confidence in supporting executive decision-making through quality reporting