Job Description:
This role oversees the management and coordination of patient transportation and cleaning tasks through a task management system.
The position supports the operational services team by coordinating various services such as cleaning, porterage, waste, mortuary, and linen to meet organisational objectives.
The role will collaborate with multidisciplinary teams to provide timely and responsive operational services.
Key Responsibilities:
* Exhibit effective verbal and written communication skills, particularly in client liaison and supervisory roles.
* Utilise the task management system to coordinate and allocate tasks to staff, ensuring tasks are completed to required standards within designated timeframes and resources.
* Conduct regular quality checks by identifying anomalies in the task management system and providing reports to the operational services coordinator and manager.
* Manage daily staff key allocation and assist in maintaining daily registers for quality purposes.
Required Skills and Qualifications:
* Demonstrate sound knowledge of the task allocation system and ability to prioritise, allocate and monitor tasks according to organisational demand.
* Have experience in supervising and providing training and support to the operational services team.
* Show knowledge and experience working in operational services or similar, and in the use of appropriate systems, techniques and equipment.
* Demonstrate ability to communicate effectively with various multidisciplinary teams in written, verbal and electronic mediums.
Mandatory Requirements:
* Be vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16