Operations Team Member
As a member of our customer-facing team, you will play a vital role in delivering store operations activities that support our sales-focused culture and drive profitable sales growth.
* Deliver effective store administration in line with standard procedures, including cash handling and banking integrity, tendering transactions, systems access and data integrity, store web sales and extended warranty claims, telephone management and enquiries, marketing and promotional activity.
* Contribute to financial performance through effective inventory management and management of controllable expenses.
You will work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required. You will also contribute to The Good Guys brand and store experience through quality merchandising, in-store marketing and presentation, and continuously improve sales skills and product knowledge through available online platforms and active participation in other development opportunities.
Why Choose Us?
We offer a supportive, transparent and inclusive team environment, competitive salary package, leading commission structure for sales positions and generous team member discounts across The Good Guys and JB Hi-Fi. You will have exposure to ongoing training and development opportunities from day one, and fantastic long-term career opportunities across the broader The Good Guys/JB Hi-Fi group.
What We're Looking For
We are looking for individuals who are passionate about delivering exceptional customer service and driving sales growth. If you are a motivated and results-driven individual with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.