Medical Assistant Opportunity
Job Description
Empax Centre provides comprehensive mental health services in a supportive environment. We offer cutting-edge treatment programs, including Psychedelic Assisted Therapy, for individuals who have exhausted traditional care options.
About the role:
We seek an organised and empathetic Medical Administrative Assistant to join our team. This position supports the daily operations of the clinic, providing administrative and logistical support for clients and clinicians.
Key responsibilities include:
* Clinic setup and maintenance, ensuring a seamless client experience.
* Effective communication and support across all operational aspects of the clinic.
* Appointment management, including booking, confirming, and managing client appointments.
* Administrative coordination, preparing for upcoming days and sending necessary documents.
* Clinical liaison, coordinating clinical services and ensuring smooth handovers between teams.
* Database management, accurately entering and maintaining client details and results.
Requirements:
* Minimum 2 years of experience in medical administration or a similar field.
* Proven experience with patient management software.
* Exceptional organisational skills and attention to detail.
* Strong communication and interpersonal skills, handling sensitive information professionally.
* Ability to manage multiple tasks efficiently and problem-solve in a fast-paced environment.