Provide rostering care coordination for our At Home Support clients $31.56 per hour + super + salary packaging | 12 months max term contract Full time or Part time 20 hours per week over 5 days
We’re currently looking for a Care Coordinator on a 12 months max term contract to join our Home Care teams servicing our New South Wales – Port Macquarie Region. This is a 12 months max term contract with the potential to extend. The successful candidate will be able to work full time hours or part time across Monday - Friday for 20 hours per week.
The main aim of a Home Care Package is to assist people in living at home for as long as possible, enabling them to have the choice and flexibility in their at home support and assist consumers and providers to maximise this choice and flexibility.
The purpose of this role is to ensure the client's care visit schedules are met through the effective scheduling & coordination of services. This role delivers results through strong stakeholder relationships and good time management.
Why should you join Bolton Clarke?
* $15,900 Salary packaging + $2,650 meal and entertainment allowance
* Career progression and development opportunities
* A very supportive, flexible, and positive team culture
* Employee Assistance Program
* Reimbursement of $0.85per/km you travel when using your own vehicle
* Health Insurance discounts with Medibank
* Gym and Wellbeing benefits
* Employee referral program – earn $$ for referring your friends and family
* Free Flu Vaccinations
* Discount on selected car dealerships
* Travel and Flight benefits
Key Responsibilities of a Rostering Care Coordinator:
* Responding to client requests and arranging at home care support and services on their behalf
* Receiving calls from our Customer Service Centre and providing support in a timely manner. All calls in NSW come through our Parramatta site.
* Developing and maintaining relationships with clients and/or their carers to ensure their “At home support” needs are being provided in a timely and quality manner
* Developing and maintaining relationships with service providers to ensure service coordination and all relevant client information is obtained accurately
* Maintaining accurate documentation and updating in any changes in our client management system
What do we need from you?
* A customer service focus with excellent communication (written and verbal) skills
* Excellent computer skills with demonstrated experience in MS Office
* Demonstrated commitment and experience in providing high quality customer service
* A passionate, customer focused approach to supporting older people to remain living at home
* Excellent organisational and time management skills and ability to work within limited time frames
* Police Check (Valid within the last 3 years)
* Current flu vaccinations (or willingness to obtain)
* Evidence of two COVID-19 vaccinations
About Bolton Clarke
As one of Australia’s largest and most experienced not-for-profit organisations we offer more services, supporting and enabling more people right across the country. That’s the reason RSL Care and RDNS came together to become Bolton Clarke. While some things change, some important things won’t. Our long-held values of compassion and respect remain at the heart of everything we do. Our combined experience of over 200 years of service means we can deliver the highest standard of professional support and clinical care.
Apply now
Our application process takes less than 10 minutes. Click APPLY now or if you have further queries, contact Danica Refalo on drefalo@boltonclarke.com.au