At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting‐edge manufacturing, turning abstract ideas into realities that transform the world for good.
Your impact
We are looking for a seasoned, organised, and committed Senior Advisor, Community Engagement to join Creek Connect, the Jacobs and Seymour Whyte (JSW) joint venture delivering the Upper South Creek Networks (USCN) Program on behalf of Sydney Water. The ideal candidate will be able to work independently, and will lead aspects of the communications and engagement program, with direction from the Program Manager, Community & Stakeholder Engagement. You will have prior experience leading communications and engagement during the construction/delivery phase of major infrastructure programs, and will be looking for the opportunity to contribute to long‐term water infrastructure program as part of large team. This critical role will design and deliver strategic engagement initiatives that underpin the successful planning and delivery of a large‐scale program. Partnering closely with senior leaders and key stakeholders, you will provide trusted advice, oversee complex relationships, and ensure consultation activities are transparent, inclusive, and outcomes driven.
This role is primarily based in Parramatta and Austral, with some hybrid working available. Many of the project sites are not accessible via public transport and require travel between and within active construction sites. As a result, a current Driver Licence and the ability to drive on site are essential.
On the program, you will
* Develop and deliver community and stakeholder engagement plans and high‐quality communication materials.
* Engage with stakeholders and community members through multiple channels and maintain accurate records.
* Build strong on‐site relationships and provide guidance on engagement issues and complaints.
* Identify community and stakeholder risks and help minimise impacts.
* Promote organisational values and embed a strong customer focused culture.
* Contribute to reporting, continuous improvement and positive organisational reputation.
Here's what you'll need
* 8+ years relevant community engagement and/or stakeholder engagement experience.
* IAP2 (International Association of Public Participation) Certificate from the Engagement Institute and demonstrated experience in applying this framework to develop and deliver engagement plans.
* A relevant tertiary qualification in communications, public relations, sustainability, environmental science/management, urban planning, engineering or other social science disciplines.
* Previous experience delivering communications and engagement on infrastructure projects. This should include construction/delivery phase experience and preferably, water sector experience.
* Exceptional verbal and written communication skills, and high levels of emotional intelligence and strong attention to detail.
* Prior experience working in an inter‐disciplinary team, large engagement teams and mentoring more junior team members in a caring and collaborative manner.
* Strong organisational, problem solving and critical thinking skills.
* A 'can do' attitude with an interest in continuous learning and improvement.
* Full driver licence and confidence driving for work purposes.
Equal opportunity employment
We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of diverse perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply. Jacobs aims to provide cultural safety at our interviews. Aboriginal and Torres Strait Islander people are invited to nominate a cultural representative to participate on the interview panel; please let your recruiter know in your application.
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