About Sales Excellence
Job Description
As a key member of our retail team, you will play a pivotal role in driving sales growth and delivering exceptional customer experiences.
You will lead by example, mentor and coach your team to achieve sales targets and maintain operational excellence across stock management, visual merchandising and compliance.
This is an exciting opportunity for a motivated and results-driven individual who thrives in a fast-paced environment and possesses strong leadership skills.
Key Responsibilities
* Lead and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
* Oversee and implement effective stock management practices and execute visual merchandising standards that align with the brand's direction.
* Manage all store administrative tasks, including payroll, banking and creating efficient rosters.
* Recruit, onboard and train team members while cultivating a positive and supportive work environment.
* Handle customer complaints and inquiries, ensuring excellent service and building lasting customer relationships.
* Maintain compliance with company policies and procedures to ensure smooth and efficient store operations.
What It's Like to Work Here
We're committed to creating meaningful change in measurable and transparent ways. By listening to and representing our community, we believe in the power of positivity, hope and kindness to create positive change in the world.
The team is here to champion our vibrant community, every step of the way. Join us in championing this community and making a real difference.
Benefits
* Work life balance with a 3-day weekend on a fortnightly full-time rotating roster and no Sunday shifts.
* Our comprehensive online learning program followed by in-store training with your Business Manager.
* Access to Management Development Programs and fantastic career pathways.
* Wellness Leave – 2 additional paid days of leave per year to focus on your health and wellbeing.
* Generous 50% team-member discount on product.
* Opportunity to achieve monthly and seasonal bonuses.
* Discounted private health insurance.