Overview
Company Description
Work Your Way to Pullman Sydney Hyde Park Our 241 room, Premium 5 Star Luxury Hotel is located next to the beautiful Hyde Park and on the doorstep of some of Sydney's most vibrant restaurants, bars, shopping and entertainment venues. We welcome a diverse range of guests every day with a mix of both corporate & leisure as well as hosting and taking part in an array of events, including the incredible (and colourful) Mardi Gras.
Job Description
We are seeking a reliable and energetic porter to join our Front Office team. As a porter, you will be responsible for a variety of tasks to ensure the guest journey is smooth and clients receive excellent service. You will be responsible for greeting guests upon arrival and assist with luggage and other needs. Assist guests with their departure, including handling and transporting luggage to and from their vehicles. You will understand the hotel facilities and their locations as well as understanding Sydney and the locations to visit when a guest inquires.
The ideal candidate will be customer-focused, detail-oriented, and be able to handle a wide range of responsibilities, ensuring that our guests and clients receive excellent service and that the front office team operates efficiently.
Responsibilities
* Greet guests upon arrival and assist with luggage and other needs.
* Assist guests with their departure, including handling and transporting luggage to and from their vehicles.
* Maintain knowledge of hotel facilities and their locations, as well as popular Sydney locations to recommend to guests.
* Support front office operations to ensure a smooth guest journey and high service standards.
Qualifications
* Well groomed
* Ability to lift and carry luggage, and other items
* Excellent communication and interpersonal skills
* Strong organisational skills and attention to detail
* A 'can do' attitude
* Flexibility to work various shifts, including weekends, nights and public holidays
Additional Information
At Accor, we are committed to ensuring our people #feelwelcome and #feelvalued by creating an inclusive and supportive environment. We offer:
* A fun, diverse & inclusive culture where we value you being theReal Deal.
* Career progression opportunities as far as the eye can see.
* Extensive local, national and international discounts on Accommodation, Food and Beverage and other hospitality benefits.
* A team that is all about development, giving you endless opportunities to grow and progress in your career.
You must have valid and current working rights in Australia.
If this sounds like your next step, please apply today to see where a conversation could take you. We can\'t wait to hear from you
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