Job Title: Technical Support Specialist
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Description:
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We are seeking a highly skilled Technical Support Specialist to deliver exceptional service across various industries, including Retail, Food Service, Inflight Catering, Hospitality, Healthcare, Distribution, and Building Service Contractors (BSC). This role involves conducting monthly customer visits, responding to service calls, performing installations, preventative maintenance, and equipment refurbishments.
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About the Role:
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This is a high-impact, autonomous position that requires attention to detail, effective planning and prioritization skills, and the ability to work independently. The successful candidate will be responsible for ensuring compliance and hygiene across diverse environments, making a real difference in the industry.
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About You:
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We are looking for someone who is passionate about service and enjoys working in a hands-on role. If you have excellent communication skills, are able to work with minimal supervision, and can prioritize tasks effectively, we'd love to hear from you.
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Key Responsibilities:
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1. Conduct monthly customer visits to ensure compliance and hygiene standards
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2. Respond to service calls in a timely and professional manner
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3. Perform installations, preventative maintenance, and equipment refurbishments as required
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4. Maintain accurate records of customer interactions and service performed
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Requirements:
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* Bachelor's degree in a relevant field or equivalent experience
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* Excellent communication and interpersonal skills
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* Ability to work independently with minimal supervision
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* Prioritization and time management skills
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* Attention to detail and commitment to quality
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* Able to lift up to 25kg and work at heights
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Working Hours:
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Flexible working hours to accommodate customer needs
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What We Offer:
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* Ongoing training and development opportunities
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* A competitive salary package
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* A supportive and collaborative team environment
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* The opportunity to make a real difference in the industry
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Contact Information:
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Please submit your application via our online portal.