The purpose of the role is to provide leadership and effectively manage Home Care and Respite staff to ensure provision of high quality, compliant and consumer directed services. You will also develop and implement fee for service approaches in the regions and to ensure that the programs operate within agreed resource frameworks and financial targets. Client Details Our client strives to create and deliver innovative, high quality and accessible services to people through their ageing journey. In doing this, they address the physical, cognitive, emotional, social and spiritual well-being of those to whom we provide care and support. Description What will you be doing? Develop and manage services to ensure an effective and consistent approach to care Ensure a multidisciplinary approach to assessment and care planning. Conducted client assessments as required and ensure consultation with clients and/or their carers in the development of individual goals to maintain or improve independence. Refer clients and carers are referred to internal and external services when needed. Implement appropriate mechanisms for clients, service providers and community participation in program evaluation, service development and feedback. Manage waiting lists effectively and in accordance with appropriate guidelines Ensure client's changing abilities and interests are monitored and clients are provided with access to a wide range of activities, therapies and experiences. Ensure you escalate any observations or concerns regarding the residents/clients health, safety and well-being appropriately and in a timely manner. Maintain an understanding of the Aged Care Standards for Accreditation Participate in internal audits, customer satisfaction surveys and other quality improvement activities Ensure you and your team maintain an understanding of and comply with all legislation and regulations affecting the employee's position including OHS regulations and requirements; to adhere to any code of ethics that may apply to the employee's profession Proactively facilitate implementation of new and amended operational policy and practice standards Ensure high impact - high prevalence clinical risks are identified and managed, ensuring that customer choice is considered, and they are informed and supported in choice and decisions Drive and lead the implementation of the Clinical Governance Framework Participate actively and positively around health and safety to reduce all hazards and incidents within the workplace Integrate and review OHS performance in staff Performance Development Plans Profile A bit about you Tertiary qualification in management, business or related discipline and/or experience in operational management in a health/ aged care organisation Comprehensive knowledge of best practice and experience in assessment, care planning and service delivery to older persons living in the community Experience Monitoring budgets Experience and expertise in the leadership and development of a cohesive team, to support staff in the delivery of high-quality services Understanding and experience in identifying and managing risk in the community aged care Understanding and ability to work within program standards and guidelines providing quality outcomes for clients Full working rights are required for this position Willing to obtain police check Hold a current Working With Children Check Willing to have an annual vaccination(s) as per our vaccination policy Overall, you are empathetic, personable, team player, and have a passion for making a positive difference in our community Job Offer This is an exciting opportunity to join an incredibly supportive team who work closely together to reach their desired outcomes. Be committed to making a difference to the people they support and our community. If your profile matches the above apply now, we look forward to speaking with you!