Employment Status:
Permanent
Days & Hours of Work:
Monday - Friday totalling 38 hours per week
Competitive Salary:
Band 5 - $83,038 p.a + 12% superannuation
Location:
Council office in Sandringham, with limited flexibility to work from home
About the Role:
Bayside Care and Support is looking for a customer focused Rostering Officer to support Council's expanding aged care service.
Responsibilities:
* Overseeing the development and maintenance of permanent and operating rosters for a geographical team of support workers and ensuring they reflect client agreed services.
* Providing leadership and support to a Rostering Support Officer who assists in the provision of excellent customer service through responding to telephone calls and providing a positive experience in all interactions with clients and staff.
* Provision of excellent customer service and inputting accurate information into the client management system.
Key Selection Criteria:
* Minimum of 2 years' experience working in rostering services within a large organisation.
* Excellent communication skills including the ability to communicate with older people, people with disabilities and their carers.
* Demonstrated ability to work in a team environment and foster relationships with remote staff.
* Intermediate competency in the use of client management databases, various technology systems and tools, including Microsoft Office suite. Experience using an aged care client management and roster system would be well regarded.
* An understanding of the needs and issues affecting older people, people with disabilities and their carers.
* Excellent organisational skills, attention to detail and ability to focus on multiple tasks simultaneously.
Mandatory pre-employment requirements:
* Be willing to undergo and complete a satisfactory criminal history check.
* Provide or obtain an employment-based Working with Children check.
Benefits:
* Generous leave provisions, including accrued time off, parental leave, three days of wellbeing leave per year, cultural and ceremonial leave, gender affirmation leave, plus the ability to purchase up to four weeks additional leave per year.
* Dedicated Staff Wellbeing programs, events and gym membership discounts.
* Learning and development opportunities so our people can grow and thrive.
* A parkland surrounding the office and only a short 500m stroll to the beach.
* Free onsite staff parking.
Bayside City Council prides itself on its values of Respect Each Other, Own It, Work Together and Find Better Ways.
Bayside City Council proudly acknowledges the Bunurong People of the Kulin Nation as the Traditional Owners and Custodians of this land, and we pay our respects to their Elders, past, present and emerging as well as all Aboriginal or Torres Strait Islander community members with us today.
We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment. We actively encourage applicants with Aboriginal and Torres Strait Islander heritage, people living with disability, LGBTIQA+ people and people from culturally diverse backgrounds to apply for this opportunity.
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