Key Responsibilities include Managing phone hotlines, Delivering advice and assistance to stakeholders, Ensuring compliance with relevant legislation, Maintaining records and operational requirements, Working effectively as part of a team.
This role requires the ability to deliver accurate advice and assistance to stakeholders regarding apprenticeships and traineeships.
The Administration Officer will work in a fast-paced environment, ensuring compliance with relevant legislation and policies.
Previous experience in a customer-service role is preferred. Knowledge of apprenticeships/traineeships legislation is an advantage.