World Gym Palmerston Is Hiring
Various Roles Available | High-Energy Gym Environment
We are on the hunt for passionate, driven team players ready to thrive in one of the NT's busiest fitness communities. Whether you're a dynamic leader, frontline superstar, customer-focused individual, or a PT ready to elevate your clients' trajectories — we want you on the team
WE'RE HIRING FOR:
1. Membership Consultant
2. Full Time Reception / Retail - Afternoon Shift
3. Personal Trainers – Contractor / Rent-Based
Please apply with resume and cover letter stating which position you are applying for.
Membership Consultant (Full-Time)
Key Responsibilities:
• Lead Generation and Servicing: Proactively source and follow up on new business leads. Service digital leads following best practice, offering outstanding service over the phone and in person.
• Sales and Closing: Confidently conduct club tours, present membership options, and close sales.
• Referral Mastery: Actively obtain and convert POS referrals.
• Community Engagement: Create brand awareness through local outreach and B2B connections.
• Customer Service: Handle membership enquiries via phone, email, and social media. You must love calling and speaking to people, establishing connections and conducting needs analysis.
• Social Media and Marketing: Assist in creating engaging content to drive interest. You must love being in front of the camera and enjoy building an online community.
• Administration and Organisation: Be diligent at following club policies, procedures and processes, ensuring compliance across the board. Support reception with admin, POS retail, and general club tasks as required.
To be successful in this role, you will need:
• Sales-Driven: Proven experience in sales with a strong ability to hit and exceed targets.
• Confident Communicator: Outstanding phone manner and interpersonal skills.
• Proactive and Resilient: A self-starter who takes initiative and thrives on challenges.
• Organised and Tech-Savvy: Strong computer literacy and administrative skills. Experience using GymSales, Debit Success and Clubware is a huge plus
• Passionate About Fitness: A genuine interest in the health and fitness industry, and helping others improve their quality of life.
• Team Player: Reliable, flexible, and a great work ethic. We need BIG energy and positivity
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Reception / Retail Assistant - Afternoon Shift (Full-Time)
Key Responsibilities
• Be the first point of contact for members and prospective members
• Deliver outstanding customer service and handling enquiries with confidence and care
• Answer phone calls and manage general enquiries
• Drive retail sales and achieve KPIs in the Pro Shop and Barbell Café
• Process POS transactions with a focus on upselling and cross-selling
• Prepare shakes and coffees at the Barbell Café
• Maintain cleanliness and presentation of the gym
• Complete stock takes and maintain retail displays
• Follow and promote monthly retail campaigns
• Assist with social media and marketing content
o You must enjoy being on camera and engaging with an online community
To Be Successful in This Role, You Will Have
• Proven experience delivering a high level of customer service
• Background in fitness, retail, hospitality, or a similar role
• An interest in the fitness industry and supplementation (highly regarded)
• Strong ability to work independently and as part of a team
• Australian Citizenship or Permanent Residency
• Availability for full-time hours: 38 hours per week
o Rostered Monday to Friday | 1:00pm – 9:00pm
Personal Trainers (Rent-Based Contractor)
Run your own PT business inside a world-class facility. With hot leads available, and marketing support, you'll have everything you need to build your brand and change lives.
You'll Need:
• Cert III & IV in Fitness, First Aid & CPR
• ABN + Insurance
• Strong communication and a self-starter mentality
• Desire to grow a sustainable, thriving client base
Why World Gym Palmerston?
• Huge, engaged member base ready to train
• Friendly, fast-paced team culture
• Free Gym Membership with access to all World Gym clubs
• Staff discounts on supplements & products
• Room to grow, learn, and level up
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APPLY NOW
Bring your best. Bring your energy. Build your future with World Gym Palmerston
We don't just want staff — we want team players who care.
COVER LETTER STATING WHICH POSITION YOU ARE APPLYING FOR MUST BE SUBMITTED WITH YOUR RESUME TO BE CONSIDERED