As a key member of our team, you will be responsible for carrying out necessary maintenance, repairs, and testing of our healthcare equipment.
This includes beds, patient hoists, wheelchairs, motorised scooters, and a wide range of medical equipment and health aids.
Location: Our Birralee SA branch
Hours: Full Time Permanent
Reporting: To the Service Manager
Essential Skills & Qualifications:
* A Mechanical or Service Technician background or field experience within the healthcare or service-related sector.
* Strong problem-solving skills to address customer needs and provide appropriate solutions.
* Ability to deliver a high level of communication and professional customer service.
* The ability to work independently with strong time management, punctuality, and admin skills.
* Current and valid Driver's License and willingness to travel to meet client requirements.
Key Responsibilities:
* Troubleshoot and complete repairs and servicing with the highest level of skill and customer service.
* Prepare clear, accurate, and concise service records.
* Maintain servicing equipment and company vehicle in good condition, ensuring inventory is adequate.
* Become an expert on our products, staying up-to-date with new features and offerings, and using this knowledge to deliver seamless repairs.
* Maintain the safety and integrity of all serviced products in accordance with Australian Standards and Company Policy.
* Fully maintained company van, mobile, and laptop.
* Employee discounts on Aidacare health equipment products and services.
* Quarterly incentive scheme.
* Employee Assistance Program to support mental wellness.
* Benefits package including discounts for retail, insurance, gym, and more.
* Comprehensive training program to equip you with the necessary skills and knowledge.
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Australia's largest Healthcare Equipment and Service provider.
Serving Australians since 1987, we assist in the Hospital, Residential Aged-Care, Home & Community Care, and Rehabilitation sectors.
Our focus is on product quality and ongoing services & support, making us trusted brands throughout Australia.