Job Overview
We are seeking an exceptional Family Advocate to provide administrative support and customer service to our families and leadership team.
About the Role
* The successful candidate will be responsible for ensuring the effective operation of our service, providing a warm welcome to all families and contributing to the leadership team.
Main Responsibilities
1. Administration and Leadership Support: Provide high-level administration and leadership support to the service, ensuring seamless day-to-day operations.
2. Customer Service: Deliver exceptional customer service to families, providing a welcoming and supportive environment.
3. Contribution to Leadership Team: Contribute to the leadership team's efforts in maintaining a high-quality service.
Requirements
* Front Desk Administration Experience: Previous experience in front desk administration is required.
* Communication Skills: Confident communication with families, both face-to-face and over the phone, is essential.
* Time Management: Strong time management skills are necessary for this role.
* Childcare Experience: Experience in childcare is highly regarded.
Benefits
This role offers a unique opportunity to work in a dynamic and inspiring environment. If you are passionate about delivering exceptional customer service and supporting families, we encourage you to apply.