Job Overview
We are seeking a skilled professional to join our team as a Pre-sales Technical Support Service Specialist. This role involves providing product support and recommendations to customers, managing their accounts, and handling orders and claims in a courteous and professional manner.
Key Responsibilities
* Offer expert advice on products to meet customer needs.
* Develop strong relationships with key clients by collaborating with cross-functional teams.
* Efficiently handle inbound and outbound calls while maintaining excellent communication skills.