We're looking for an experienced UX Writer to be part of creating exceptional customer experiences through UX writing and content design for a global product. You will produce engaging and on-brand copy, strategically thinking through multi-region customer journeys and collaborating with designers, researchers, product managers, data analysts, and other stakeholders to deliver compelling UX content solutions.
This is a hybrid role, in office Monday - Thursday and working from home on Friday.
Role based in Sydney or Melbourne.
The Role You'll Play
* Produce clear, concise, useful, and engaging copy that aligns with key UX principles, our brand tone, and style.
* Create end-to-end content consistent with the Prezzee brand, tone, and style across our website and app.
* Analyze current user flows and experiences, identify issues and pain points, and work collaboratively with the UX team to develop solutions.
* Collaborate with product owners, UX designers, researchers, data analysts, and other stakeholders to identify opportunities for content enhancements.
* Communicate complex information simply, authentically, friendly, and humanely.
* Leverage data, research, and insights to inform UX and content initiatives.
* Manage multiple demands and deliver high-quality work within deadlines.
Key Skills and Qualities
* Experience in writing or editing content for web and mobile experiences as a UX writer, with a desire to grow in content design.
* Passion for UX writing, developing strategies based on user insights and experience with user research and feedback analysis.
* Excellent communication and collaboration skills.
* Ability to work in an agile environment across multiple teams and stakeholders.
* Problem-solving skills for diverse user needs.
* Positive attitude, commitment to quality and consistency.
* Proactive in identifying challenges and delivering valuable solutions.
* Adaptability to fast-paced, growth-oriented environments, with ownership and flexibility.
* Growth mindset, receptive to feedback, and quick adaptability.
* Ability to provide an online portfolio or PDF showcasing your work.
Benefits and Culture
* Incentive schemes based on company and individual performance.
* Employee referral program and staff discounts.
* Flexible hours, Culture Swap Days, 30-day work-from-anywhere benefit.
* Opportunities for professional growth through learning and leadership programs.
* Fortnight FIRE Fridays for collaboration and innovation.
* Supportive wellbeing platform (Telus) for holistic wellbeing.
About Prezzee
Prezzee is a global digital gifting platform creating human connections through remarkable gifting moments. Founded in 2014, it has grown from a startup to a global business with offices in North America, UK, Australia, and New Zealand. Our culture values openness, greatness, magic, and care, and we are committed to diversity and inclusion.
We encourage applications from all backgrounds and are an Equal Opportunity employer. If you require adjustments during the application process or wish to share your pronouns, please do so. We respond to every applicant as part of our Circle Back Initiative.
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