**Job Description**
As a key member of our team, you will be responsible for providing technical support and maintenance for our IT infrastructure. You will work closely with our team to ensure the smooth operation of our systems and provide excellent customer service.
**Requirements**
We are seeking an individual with a strong background in IT support and network engineering. The ideal candidate will have:
* Minimum 3 years of experience in IT support and network engineering
* Strong Microsoft Server / Exchange / AD experience
* Experience with project design, build, & implementation, specifically relating to Office 365 and Entra ID
* Solid Networking and Firewall experience
* Well-developed analytical and problem-solving skills
* Excellent communication and time management skills
* Availability Monday to Friday (9:00am to 5:30pm)
* Ability to action callouts when required
**Benefits**
We offer a competitive salary and benefits package, including:
* Company Fuel Card and E-Tag
* Company Laptop
* Opportunity to work on a diverse range of projects
**Location**
The role is based in Melbourne, with opportunities to work from home or in our office. We are looking for someone who is able to work independently and as part of a team.