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Carer hub navigator

Gladstone
Wellways Australia
Carer
Posted: 13 December
Offer description

Carer Hub Navigator - Gladstone

Join to apply for the Carer Hub Navigator - Gladstone role at Wellways Australia

2 days ago Be among the first 25 applicants

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

* Build a rewarding career with an organisation that truly puts people first
* SCHADS 4B ($44.58 ph) + super + salary packaging benefits
* Part time (22.5 hrs) opportunity based in Gladstone QLD
* Would suit carer
* Available to work between 10am and 2:30pm, with additional hours by arrangement.


About The Opportunity

Are you a passionate and community-minded individual who thrives on connecting with others and making a real difference? Do you have a deep understanding of your local community and a knack for helping people navigate support services? If so, we're looking for Carer Hub Navigators –who will be the welcoming face and guiding hand for carers in our new Carer Hubs.

This is an exciting new role designed to integrate community development and community engagement approaches to raise awareness and enhance accessibility to Carer Gateway services through our Carer Gateway Hub.


The Role

The Carer Services Navigator role is based in the Gladstone region, providing consistent presence and reliable support to carers while adopting a 'no wrong door' approach. Working in collaboration with a team, you will actively build strong, sustainable relationships with community organisations, health services, schools, aged care facilities and local government agencies to further strengthen and embed carer support locally.


Core Functions

* To create seamless connections between Carers and vital community resources, cultivating meaningful relationships that support wellbeing and independence.
* Supporting Carers to thrive, focusing on holistic well-being, going beyond basic needs to help carers achieve their full potential.
* The service is Carer focused, 'how can we help' and a 'no wrong door approach'.
* Oversee the Gladstone Carer Hub, facilitating social interaction and promoting wellbeing, connection and a sense of belonging.


Qualifications

* Experience working with family carers in mental health, alcohol and other drugs, community support services
* Certificate IV or above in a support discipline and/or Equivalent Community sector experience
* Current valid Driver's Licence
* Strong technology skills
* Satisfactory National Police Records Check (within 12 months)
* WWCC / QLD Blue Card
* NDIS Workers Screening check / QLD Yellow Card
* Appropriate IT Skills
* Right to Work within Australia
* NDIS Worker Orientation Module Certificate


What We Offer

* Purpose-Driven Culture: Immerse yourself in a culture where passion meets purpose. Here, you can thrive while making a genuine difference. We hold respect for every individual close to our hearts, and we cherish the unique contributions that each person brings to the table.
* Equitable and Inclusive Work Environment: We take pride in fostering a workplace that's not just diverse, but also equitable and socially inclusive. We value the rich tapestry of backgrounds, experiences, and perspectives that our team members bring, and we actively promote an atmosphere of inclusion and belonging.
* Salary Packaging: Enhance your financial well‑well‑being with our salary packaging option, which lets you allocate up to $15,899 of your salary for specific expenses before taxes kick in.
* Meal and Entertainment Allowance: Enjoy up to $2,650 per annum for meals, entertainment and related expenses, available through salary packaging.
* Employee Assistance Program: As part of our commitment to your holistic health, you and your family have access to our Employee Assistance Program, a supportive resource designed to help you navigate life's ups and downs.


Apply by submitting your up to date CV and a Cover Letter addressing the following criteria:

* Provide one example as a narrative that demonstrates how you build relationships, create networks that support people to feel included and facilitate communication.
* Share how you will create, invite, and implement community programs.
* Share your understanding of the organization's mission and values and how your skills align with us as an organisation.

For a confidential discussion about the role, please contact Kathleen Roser at

Please click here to download a copy of the position description to see further details relating to this role.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

If you'd like to know more about our reconciliation commitment, click here Reconciliation | Wellways


Applications Close

09/12/2025

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