Job Title: ANZ Head of Logistics Operations
Position Location: Scoresby, Victoria, Australia
Number of Direct Reports: 4-6
This role will be responsible for Thermo Fisher Scientific's Australian and New Zealand Distribution and Logistics organizations driving performance to optimize our end to end customer experience and deliver on our commercial commitments. This position has overall responsibility for distributions and logistics with a strong focus on quality, cost control, and safety across all ANZ warehouse locations. This position is vital for ensuring business performance is met as a member of the ANZ Operations Leadership Team.
Key Responsibilities:
* Develop and drive a warehouse management, distribution and international logistics strategy focused on operational excellence and customer engagement that aligns with the overall business strategy.
* Lead and drive Key Performance Indicators that will enable organizational vitality. Provide a comprehensive monthly report on customer feedback, activity, KPl's and improvement initiatives.
* Responsible for understanding and communicating with senior leadership key relevant market conditions, regulatory changes and operating metrics.
* Partner with key collaborators to ensure maximum utilization and efficiency of available resources.
* Develop and lead an impactful team and a culture of excellence. Instill a culture of bias for action and accountability.
* Partner with collaborators to enable effective forecasting & inventory planning with oversight of planning parameters that drive annual replenishments across Distribution centers.
* Drive a culture focused on continuous improvement using Daily Accountability, Tiered Daily Management, PPI Methodology and 5 S.
* Define decision support/action-based tools to proactively identify and act upon supply chain issues such as poor service levels, shipments from secondary DC's and stock-outs.
* Drive improved effectiveness of SIOP process through sharing of leading practices and implementation of standards. Engage with and coach distribution teams to ensure proper actions are being taken to improve process results.
* Partner with EHS to drive a safety culture across Australia and New Zealand.
* Work with the APAC Warehousing & Distribution team to develop new initiates, strategies and solutions for process improvement and cost optimization.
* Inspire organizational change across the distribution and logistics organization.
* Lead key relationships with logistic organizations.
* Responsible for supervising logistics contract management and negotiations.
Continuous Improvement:
* Implement a PPI (Practical Process Improvement) strategy and roadmap for the distribution and logistics functions.
* Lead and facilitate PPI projects to drive process improvements, cost savings, and operational efficiencies within the distribution and logistics operations.
* Collaborate with cross-functional teams to identify and prioritize improvement opportunities, using PPI principles and methodologies.
* Analyze data and metrics to identify trends and areas for improvement, applying PPI to drive sustainable change.
* Establish and maintain PPI performance metrics and dashboards to supervise progress and communicate results to senior leadership.
* Drive a culture of problem-solving and root cause analysis, encouraging the use of PPI tools such as DMAIC (Define, Measure, Analyze, Improve, Control).
* Collaborate with partners to ensure PPI initiatives are aligned with business goals and objectives.