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Business banking leader

Warrnambool
beBeeLeadership
Posted: 14 September
Offer description

Financial Leadership Opportunity

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We are seeking an experienced financial leader to join our team as a Bank Manager. In this role, you will be responsible for leading a frontline banking team and setting the standard for customer service excellence.

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As a Bank Manager, you will be the driving force behind your branch's success. You will hold accountability for compliance and risk management, drive customer acquisition and retention, lead and uplift frontline staff through training and performance management, and drive results that have a positive impact on overall branch performance.

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Our ideal candidate will have strong leadership experience, preferably gained in a retail banking environment, and proven experience of holding accountability for risk and compliance, staff performance, and customer experience. They will also have high energy, the ability to inspire and motivate a diverse team, and experience of working to fulfill business performance targets and spur growth.

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We offer a comprehensive training program to support your development, along with a supportive team that will provide hands-on guidance and resources to help you master everything you need to flourish in your new role.

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Join us and become part of a dynamic team that is passionate about delivering exceptional customer experiences and making a real difference in our community.

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Key Responsibilities:

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* Lead and manage a frontline banking team to deliver outstanding customer service
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* Hold accountability for compliance and risk management
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* Drive customer acquisition and retention through effective sales and marketing strategies
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* Develop and implement plans to improve branch performance and customer satisfaction
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Requirements:

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* Strong leadership experience in a retail banking environment
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* Proven experience of holding accountability for risk and compliance, staff performance, and customer experience
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* High-energy and ability to inspire and motivate a diverse team
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* Experience of working to fulfill business performance targets and spur growth
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* Ability to effectively de-escalate and address challenging situations using strong communication and problem-solving skills
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What We Offer:

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* A comprehensive training program to support your development
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* A supportive team that will provide hands-on guidance and resources
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* The opportunity to work in a dynamic and growing organization that is passionate about delivering exceptional customer experiences
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* A competitive salary and benefits package
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Why Join Us:

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We are committed to creating a workplace culture that is inclusive and supports the well-being of all employees. We believe in empowering our people to succeed and make a real difference in our community.

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Apply Now:

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To apply for this exciting opportunity, please click on the link below.

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