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Customer service

Gold Coast
Von Bibra Motors
Customer Services agent
Posted: 13 December
Offer description

Customer Service / Service Advisor | AUTOMOTIVE

von Bibra Auto Group Ferry Rd are looking for a Customer Service/Service Advisor to be part of our Automotive Service Centre.

The ideal candidate should possess a keen interest in the exciting Automotive Industry and whilst experience would be preferred, we would look favorable upon someone with an appropriate customer service background.

We at von Bibra, pride ourselves in delivering unparalleled customer experiences and are looking for a highly motivated and a well-organized individual who takes pride in being personally successful and is committed to our valued customer satisfaction ethos.

You will become part of a team that is committed to the further success of not only our dealership, but yourself, your department, and your team.


Responsibilities & Expectations

* A guest focused "can do" attitude.
* Stand tall and excel under pressure when required.
* Commitment to Service excellence across our dealership.
* Excellent communication across all aspects of customer experience.
* Hold a current Queensland manual driver's license.


Qualifications & Requirements

* Unbreakable commitment to customer CSI and NPS across all of our service operation platforms.
* A contagious smile when answering the phone.
* An unparalleled level of interpersonal skills.
* An unwavering support to your team.
* An exceptional understanding of the relationships that exist between the motor vehicle and its owner.

von Bibra is a family business which represents real family values, to both its guests and team members alike, and is a recognised and well-respected leader in the automotive industry with more than 80 plus years of industry excellence.

Your earning potential is uncapped, and your ongoing success and development will be both recognised and rewarded.

Please click the "APPLY" button below to attach a current, up to date resume online.

von Bibra offers ongoing training, career development and is an Equal Opportunity Employer. Take your career to the next level with von Bibra, where the possibilities are endless.

Please note that you will be required to provide a National Police Check for this position and be willing to undergo Drug & Alcohol testing throughout your employment.

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