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Word Of Mouth is a locally owned, full-service creative agency based in Perth, Western Australia specialising in four core sectors of Creative, Web, Social Media & Digital Marketing. We commit and dedicate ourselves to our clients to consult, brainstorm, and provide digitally creative strategies which go above and beyond.
Who We Are:
Located in Applecross, we're a tight team who value trust, transparency & creativity. We're not your typical large-scale digital agency who over-promise or over-sell; we tell it how it is and ensure there is clear honesty between our team and every project.
The Role:
We're very excited to be looking for a full-time Studio Manager to join our growing agency We're after a long-term team member ready to make an impact. Your duties would include:
• Project Planning: Management of different agency sector projects to define project scope, objectives, and deliverables. This involves understanding client requirements, setting timelines, and allocating resources.
• Resource Management: Assigning tasks to team members based on their skills and availability, ensuring that the right people are working on the right tasks at the right time.
• Timeline & Budget Management: Creating project timelines, schedules and sticking to budgets and hours, monitoring progress to ensure projects stay on track and within budget and timing constraints. Being able to identify and address any potential delays or cost overruns.
• Risk Management: Anticipating potential risks to project success and developing mitigation strategies. This includes managing changes in project scope requirements, or timeline.
• Communication & Collaboration: Facilitating communication between team members, clients, and other agency partners. This involves providing daily or weekly regular updates on project progress, addressing concerns, and obtaining feedback to relay back to the team or individual sectors
• Quality Control: Ensuring that deliverables meet our agency quality standards and client expectations. This could involve on-going package and scope of work reviews, testing, and double-checking work to make necessary improvements.
• Client Management: Introduced as one of the main point of contact for clients, managing expectations, addressing questions or concerns, and providing updates on project status when required.
• Team Management: Working with the Directors to assist with management, training on the internal team structure to ensure each individual staff member is upskilling, progressing professionally and working appropriately.
• Continuous Improvement: Analysing project and agency performance and outcomes to identify areas for overall improvement. This may involve documenting lessons learned and implementing best practices for future projects and internal processes.
• Internal Agency Organisation: Understanding the in's and out's of agency platforms, processes and working closely with the Directors for continuous overall agency growth.
We're Looking For A Candidate With The Following Skills:
* Thinking outside the box to drive agency wins and client projects
* Clear client and internal team communication skills
* Top-notch organisational skills
* The ability to work above and beyond in a team environment
* A strong work ethic
* Care, passion and energy for the role
We Offer:
> Central south of the river location (free parking)
> Ongoing guidance, learning, training and personal career development
> Friendly work environment with a collaborative team
> Employee perks (lots of free food)
> An agency that cares about you.
If you have any enquiries don't hesitate to reach out If the above position sounds like you - Please apply by sending through your resume, portfolio and more information about yourself to Ryan & Adam via hello@wordofmouthagency.com.au.
Web: www.wordofmouthagency.com.au
Instagram: @wordofmouthagency
Facebook: www.facebook.com/WordofMouthAU
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Design, Art/Creative, and Information Technology
* Industries
Advertising Services
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