Large Queensland Government Department 10-Month Contract (approx. 23/02/2026 to 31/12/2026) + Intended Extension Offering up to $88.85/hour including 12.5% Superannuation
About the Role
Reporting to the Change & Training Manager, the Training Development Officer plays a pivotal role in the success of the current Project by designing, developing, and delivering high‐quality learning experiences that support the implementation and adoption of the new platform. This role combines instructional design expertise with hands‐on training delivery, ensuring that learning solutions are engaging, effective, and aligned with project goals.
Key Responsibilities
Learning Design and Development
In this role you will:
* Collaborate with subject matter experts (SMEs), project leads, and stakeholders to identify learning needs, define learning outcomes and define best approach for delivery of training.
* Specify and design learning solutions that align with the project curriculum and implementation roadmap.
* Iteratively develop and maintain training materials in collaboration with the relevant business stakeholders and project team, including eLearning resources, videos, facilitator guides, quick reference guides, job aids, and assessments by using a number of authoring platforms.
* Ensure all content is accessible, inclusive, and tailored to diverse learner groups across the organisation.
* Maintain version control and documentation of all training assets in the relevant shared location.
* Maintain knowledge of data management and business systems, including DevOps, user acceptance testing (UAT) and Automated Testing aspects, and ensure that training and awareness sessions remain relevant and aligned with business goals.
* Monitor and make use of modern digital training and communication tools e.g. Microsoft 365 products, learning management systems.
* Maintain awareness of Queensland Government ICT policies and standards and ensure training assists users to comply.
Training Delivery and Facilitation
* Deliver engaging and effective training sessions (virtual and in‐person) to end users, change advocates, super users, and other stakeholder groups.
* Support train‐the‐trainer initiatives and mentor internal trainers to ensure consistent delivery standards.
* Gather feedback from training sessions to continuously improve content and delivery methods.
Stakeholder Engagement
* Work closely with the project team, Change Management, Communications, and Business Readiness teams to align training with broader change initiatives.
* Liaise with business units to schedule training, manage logistics, and ensure learner participation.
Evaluation and Continuous Improvement
* Monitor and evaluate training effectiveness using qualitative and quantitative methods.
* Use feedback and performance data to refine learning materials and delivery strategies.
* Stay current with learning technologies and methodologies to enhance training impact.
Key Selection Criteria
Mandatory
* Proven experience in iterative training development, instructional design and training delivery, preferably within large‐scale transformation projects.
* Strong understanding of adult learning principles and digital learning tools.
* Excellent communication and facilitation skills.
* Ability to manage multiple priorities and work collaboratively in a fast‐paced project environment.
* Experience with learning management systems (LMS) and authoring tools (e.g., Articulate, Adobe Captivate) is desirable.
Desirable
* Familiarity with correctional, policing, justice or case management systems is an advantage.
* Certificate IV in Training and Assessment qualification would be advantageous.
Casual Loading
Please note for all Australian based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles.
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