Delivering exceptional customer service is at the forefront of this role. We are seeking a skilled and enthusiastic individual to provide outstanding support to our customers.
As a key member of our team, you will play a vital role in handling customer sales and service transactions, managing high-value transactions accurately, conducting and processing identity services transactions, and promoting our products and services through up-selling and cross-selling.
Australia Post offers a supportive and inclusive work environment, with opportunities for growth and development. We invest in our employees' wellbeing and recognize their contributions to our success.
This exciting opportunity requires someone who is friendly, reliable, and has excellent communication skills. You will need to have experience in customer service and/or cash handling, as well as be fit to lift up to 16kgs of mail regularly and stand for your shift.
Our ideal candidate will be passionate about delivering exceptional customer service and making a difference in the community.