This is a Administration Officer (Lvl 2) - Liverpool Pain Services - Perm FT role with NSW Health based in Sydney, NSW, AU NSW Health Role Seniority - junior More about the Administration Officer (Lvl 2) - Liverpool Pain Services - Perm FT role at NSW Health Employment Type: Permanent Full Time, 38 hrs per week Location: Liverpool Hospital Position Classification: Administration Officer Level 2 Remuneration: $66,608.03 - $68,817.27 per annum Requisition ID: REQ625422 Application Close Date: 11/01/2026 Interview Date Range: 14/01/2026 – 21/01/2026 Contact Details: Kelly Paddock 0459 824 830 Kelly.Paddock@health.nsw.gov.au About The Opportunity Join a team that makes a real difference in patient care. As an Administrative Support Officer in the Department of Pain Management, you’ll play a pivotal role in ensuring the smooth delivery of services that matter. In this dynamic position, you’ll manage critical tasks such as high-accuracy Dictaphone typing and coordinating complex inpatient and outpatient schedules using Cerner. You’ll maintain confidentiality and professionalism while handling medical records and responding to enquiries with empathy and precision. Your ability to support diverse communities through clear, respectful communication ensures every patient experience is seamless. This is more than an administrative role—it’s an opportunity to grow in a fast-paced clinical environment where adaptability, time management, and compliance are key. From preparing meeting minutes to navigating Medicare billing guidelines, your attention to detail will help uphold the integrity and efficiency of a high-performing team. If you’re ready to bring your skills to a role where every detail matters and every day makes a difference, we’d love to hear from you. What You'll Be Doing To provide a high standard of administrative support to Outpatient Services including specialist medical clinics, women’s health clinics and allied health clinics. Where You'll Be Working Liverpool Hospital, founded in 1813, is the major health service for south-western Sydney, offering a wide range of state-wide services including critical care and trauma, neonatal intensive care, and brain injury rehabilitation. As a key teaching facility for UNSW Sydney and Western Sydney University, it provides extensive clinical services, including emergency care, cancer treatment, paediatrics, and mental health services. The hospital features 23 operating theatres and has a capacity for 877 beds. The ongoing $830 million redevelopment as part of the Liverpool Health and Academic Precinct is transforming the hospital into a global hub for medical innovation. This redevelopment will expand clinical services, enhance research and teaching facilities, and introduce state-of-the-art equipment and amenities. Working at Liverpool Hospital means being part of a forward-thinking, innovative team dedicated to providing exceptional patient care. The hospital's commitment to education and research offers numerous opportunities for professional development and career progression. The vibrant and supportive work environment, combined with the hospital's central location near public transport and local amenities, makes it an ideal place to grow your career while making a meaningful impact on the community. How To Apply To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application. Describe your experience performing a broad range of secretarial and administrative tasks with minimal supervision, including the use of clinical systems and software. How do you manage competing priorities in a fast-paced clinical environment while delivering exceptional customer service in complex or sensitive situations? Need more information? Click here for the Position Description Find out more about applying for this position Additional Information Salary Packaging South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details. Health & Fitness South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport. Transforming Your Experience Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment. To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background, people with a disability and people from the LGBTQI community to apply. SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse. Connect with us on 'X', Facebook and LinkedIn. Show more Show less Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the NSW Health team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Providing administrative support Managing schedules Maintaining confidentiality Key Strengths Dictaphone typing ⏰ Time management Communication Cerner Medicare billing Meeting minutes preparation Why NSW Health is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with NSW Health not with Hatch.