Join to apply for the Spa Supervisor role at The Ritz-Carlton Hotel Company, L.L.C.
Job Number:
Job Category: Rooms & Guest Services Operations
Location: The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia 6000
Schedule: Full Time
Position Type: Non-Management
About the Company
Owned by multinational developer, Far East Consortium, The Ritz-Carlton, Perth is a prominent anchor point within Perth's Elizabeth Quay development. Sitting just 30 metres from the waterfront, the 205‑room hotel occupies a 28‑storey tower, which also includes a selection of impressive residential apartments. The Ritz‑Carlton, Perth, together with The Towers at Elizabeth Quay, an upscale residential development located beside the hotel, sits atop exclusive retail space, fine‑dining experiences, and waterfront access. The Ritz‑Carlton, Perth also offers guests world‑class amenities, including four distinctive restaurants and bars. The hotel is also ideally positioned to accommodate conference and meeting space demand in the city with 2,000 square metres of conference space, including a spacious 572 square metres ballroom fitted with the latest AV technology.
About the Role
Duties:
* Advise employees on general property information, in‑house groups, policy changes, or other pertinent information.
* Answer questions about available services, general property information and amenities.
* Confirm guest first and last name and type of treatment scheduled prior to beginning treatment.
* Monitor and stick to time schedule throughout the day. Advise providers of last‑minute changes or additions to schedule and resolve scheduling situations as needed.
* Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment.
* Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.
Skills & Experience
* Responsible Service of Alcohol from Nationally Accredited Training provider (RSA)
* I'm Alert Food Safety Certification (from City of Perth)
* High school diploma/G.E.D. equivalent
* Passion for customer service
* At least 2 years of related work experience
Benefits
* Beautiful location on the Elizabeth Quay waterfront
* Training and Career Development opportunities within an international brand
* Discounts on hotel rooms and food and beverage within Marriott
* Discounts on retail venues around the location
* Recognition and wellbeing programs
* Marriott Life with the Works – Paid Birthday Leave, Sabbatical Leave, and Parental Leave
* Free Employee Meals
How to Apply
Click "Apply for this Job" to be redirected to our Marriott Careers page to apply directly.
Equal Employment Opportunity Statement
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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