The Role We are seeking a highly organised and experienced House Manager / Family Assistant / Housekeeper to support two High Net Worth Individuals (HNWIs) and oversee the smooth running of their private residences, retreats, and family activities, based in Norman Park. This role is designed to ensure the principals’ day-to-day lives run seamlessly and efficiently. You will be trusted with maintaining their homes to an exceptional standard, providing family support, and managing a wide range of operational and personal tasks with absolute discretion. Key Responsibilities Your role will be varied, hands-on, and integral to the household’s success. Responsibilities include, but are not limited to: Property Care & Presentation Ensure all private homes and retreats are maintained to the highest standards – clean, tidy, and organised at all times. Oversee and coordinate external cleaners, ensuring bathrooms, kitchens, and wet areas are cleaned to an exceptional level. Undertake cleaning duties when necessary, including: Daily : making beds, light cleaning of wet areas, vacuuming high-traffic areas. Weekly : deep cleaning of bathrooms (where not done by a cleaner), dusting, sweeping, and vacuuming. Maintain organisation inside cupboards, closets, and cabinets. Ensure any repairs are promptly addressed and systems (IT, security, AV) are functioning correctly Household Management Manage household supplies, keep the fridge stocked, and undertake grocery shopping and errands. Coordinate gardeners, pool cleaners, trades, and contractors for routine maintenance and projects. Assist in maintaining information on dietary requirements, inventory, and security access (including tracking serial numbers and codes for fobs and passes). Liaise with the Group’s Finance team to ensure accurate record keeping and timely payment of household expenses. Family & Lifestyle Support Prepare meals and snacks following provided directions for the HNWIs and their families – occasionally including for retreats and the family’s boat. Ensure bed linen is regularly laundered, ironed, and neatly stored. Assist with transporting children to and from school and extracurricular activities. Care for children in the event of illness or injury. Support the coordination of friends and family visits to retreats, ensuring accommodation is prepared and clear instructions provided to guests. General Assistance Provide support with administrative tasks as needed. Perform any reasonable request that enables the HNWIs’ day-to-day lives to run smoothly. About You Proven experience as a House Manager, Housekeeper, Nanny, or Personal Assistant – ideally within a private household or working with HNWIs. Exceptional attention to detail and pride in presentation. Highly organised with the ability to juggle multiple priorities. Strong interpersonal and communication skills. Ability to maintain confidentiality and discretion at all times. Flexible to work occasional evenings or weekends as required. If you are proactive, diligent, and take pride in creating and maintaining beautiful home environments – while enjoying working closely with children – we would love to hear from you. How to Apply Please follow the link below to submit your application. For a confidential discussion, contact Bridgette Meaden at bmeaden@sharpandcarter.com.au