Overview
Join to apply for the Business Improvement Manager role at Primary Connect.
Primary Connect+ is our retailer-agnostic, technology-driven commercial business within Primary Connect. Our team works together to provide end-to-end supply chain solutions for more than 1,300 food and retail customers.
We offer a hybrid working model with flexibility and opportunities for career development, training, and a competitive remuneration package.
What you’ll do
- Identify, shape and participate in the delivery of strategic improvement initiatives across our core processes to directly contribute to strategic programs and priorities.
- Advocate customer/user experience and embed a culture of positive change where teams adopt and demonstrate a problem-solving approach through data.
- Define and develop future capabilities (systems, ways of working and people) to ensure Primary Connect is competitive and future-proofed.
- Optimise technology and processes to enable team efficiencies and deliver maximum customer value.
- Lead end-to-end change management for successful adoption of recent processes and technology, including tracking project benefits.
- Establish and build solid cross functional relationships with internal and external executional teams (Business Development / Operations / Distribution Centres teams / Transport Customer Service / Network & Strategy / Replenishment / Data & Analytics and 3PL Carriers) to provide clarity of work scope, handover points and team accountabilities.
What you’ll bring
- Experience in Continuous Improvement role within Supply Chain and/or Logistics environment.
- Change Management experience, including leading process analysis, development, and implementation.
- Proven ability to lead and foster a CI culture, driving a disciplined, data-driven, and methodical problem-solving approach.
- Highly developed planning, organizational, and coordination skills to drive complex project delivery.
- Exceptional stakeholder management and influencing skills to secure commitment for change across multiple organizational levels.
- A strategic thinker with the pro-activity, autonomy, and business acumen to challenge the status quo and create outcomes in ambiguous, evolving environments.
- Strong communication, facilitation, and presentation skills, comfortable engaging and influencing senior stakeholders.
- Experience working in a high-volume, fast-paced environment within a large organisation with cross-functional teams.
Endless possibilities with Woolworths Group
We’re a proud part of the Woolworths Group with a culture of care and a commitment to sustainability, flexible work, and career growth. We welcome all candidates and offer adjustments in the hiring process if needed.
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