Customer Relations Associate Role
Delivering exceptional customer experiences shapes our customers' perception of us.
We seek a talented individual to contribute to business growth. Responsibilities include managing customer appointments, assisting with transactions and commission calculations, and supporting daily operations.
You will provide excellent customer service, attend walk-in enquiries, and handle lost-and-found items. Additionally, you will drive proactive sales of Service Contracts via phone and electronic media to target accounts.
Key responsibilities include managing customer needs, resolving complaints effectively, and meeting targets set by management. We value diversity in the workforce and welcome candidates from diverse backgrounds.
As a Customer Relations Associate, you will:
* Manage customer needs and resolve complaints efficiently
* Provide top-notch customer service and support daily outlet operations
* Drive proactive sales of Service Contracts
Required skills and qualifications include:
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
* Basic knowledge of customer relationship management software
Benefits include:
* Competitive salary and benefits package
* Ongoing training and development opportunities
* A supportive and inclusive work environment
Join our team and take your career to the next level!