Strategic Program Director, AWS Professional Services
Job ID: 10410745 | Amazon Web Services Australia Pty Ltd
AWS Professional Services is seeking a Strategic Program Director to lead program governance for a landmark digital transformation engagement. This is a Perth-based program spanning multiple delivery streams—GenAI- powered application modernisation, digital foundations and AI platform deployment, and organisational change management—with a combined team of 29+ across AWS, a global management consulting partner, and specialist delivery partners.
You will be the single point of accountability for program delivery, commercial management, and value realisation. You will represent AWS leadership on the Steering Committee, run executive governance with the customer and AWS leadership, and own the AWS relationship at the program level. This is a role for someone who leads through influence rather than authority—orchestrating outcomes across multiple technical streams, partner organisations, and executive stakeholders without direct line management of the delivery teams.
Key Responsibilities Program Governance and Value Realisation
* Own end-to-end program governance—Steering Committee cadence, executive reporting, investment decision support.
* Track and report value realisation against the multi-year business case at each governance gate.
* Manage cross-stream dependencies and integrated planning across all delivery streams.
* Lead risk and issue management across the program; be escalated to for resolution.
* Prepare for and lead the Post Investment Review at the 1-year mark.
Commercial and Stakeholder Management
* Own the commercial relationship—manage program financials, negotiate scope and investment trade-offs, shape statements of work.
* Operate as a strategic advisor to the customer's CDIO and executive leadership at peer level.
* Partner with a global management consulting firm's Principal as an equal, maintaining AWS accountability for program outcomes.
* Engage with AWS senior leadership on program strategy, escalations, and resource commitments.
* Shape the longer-term commercial partnership model across delivery partners.
Strategic Leadership
* Lead Year 3 planning and cross-divisional replication assessment.
* Identify and drive strategic follow-on opportunities that provide genuine business value.
* Apply principles of change management and transformation to ensure the program delivers behavioural and operational change—not just technology.
* Build strategic relationships with appropriate stakeholders across the customer's executive team, operations leadership, and technology organisation.
Team and Capability Building
* Lead and mentor the program management team.
* Define and share engagement management best practices across the organisation.
* Establish executive governance frameworks, operational excellence standards, and program reporting mechanisms.
* Ensure the program team is stronger because of your presence, but does not require your presence to be successful.
Basic Qualifications
* 7+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience.
* 7+ years of leading and delivering enterprise-level IT engagements experience.
* 10+ years of external or internal customer facing, complex and large scale project management experience.
* Experience in executive level engagement with SVP/VP/C-Suite.
* Experience working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals from opportunity through closure.
* Knowledge of technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer-facing technology.
Preferred Qualifications
* Active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2).
* 7+ years of delivering customer engagements in a professional services role experience.
* Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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