Northside Gynaecology is a dedicated team of gynaecologists located across North Brisbane with clinics in Kedron and Northlakes. We are an established practise, specializing in providing compassionate care to meet the unique and evolving needs of women. The practice prides itself on delivering patient-focused services tailored to women's health. With a commitment to fostering a welcoming and supportive environment, Northside Gynaecology is recognized for its excellence in women's healthcare.
Role Description
We are seeking an organised, professional and hard working individual with a willingness to grow and adapt within a fast pasted environment. This is a full-time, on-site Junior Medical Receptionist role located in Brisbane, QLD. The role involves managing appointment scheduling, handling patient inquiries, providing exceptional front-desk service, and supporting the administrative functions of the medical office. The Junior Medical Receptionist will serve as the first point of contact for patients, ensuring a seamless and professional experience.
Key Responsibilities
* Answering and directing phone calls in a professional and friendly manner
* Booking and confirming patient appointments
* Responding to emails and general patient enquiries
* Maintaining accurate patient records and confidentiality
* General reception and office support duties
About You
* Excellent communication and interpersonal skills
* Professional presentation and positive attitude
* Strong organisational skills and attention to detail
* Willingness to learn and work as part of a team
* Basic computer and administration skills
* Previous reception or customer service experience is an advantage but not essential
This is an excellent opportunity for someone looking to start their career in medical administration within a supportive specialist practice.
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