About the role:
David Jones exists to inspire Like No Other. As we continue to deliver on our ambitious transformation agenda aligned with our Vision 2025+ strategy, we are committed to creating inspired careers so our people can Thrive.
As the Assistant Store Manager, you will lead a team of Sales & Service Managers, inspiring them with your passion for retail, your ability to drive results, and to deliver an in-store experience Like No Other.
You will play a key role in coaching and mentoring teams to foster warm connections and deliver seamless solutions.
Responsibilities
* Lead, inspire, and coach a diverse team of passionate retail professionals to create experiences that inspire Like No Other
* Evaluate all commercial objectives related to sales, profit, and NPS to ensure they are exceeded
* Create meaningful partnerships with brand & concession partners that meet customer needs
* Keep our customer at the center of everything you do and ensure your team meets our service philosophy standards
* Represent David Jones positively in the market as the custodian of our iconic brand
The ideal candidate will have
* A proven ability to coach, inspire, and develop teams to achieve results
* A relentless commitment to delivering an inspiring customer experience
* The ability to collaborate and influence diverse stakeholder groups and brand partners
* A track record of overachievement against commercial objectives including NPS
* The ability to adapt quickly to changing strategic needs of customers, the business, or market
* High commercial acumen with a growth mindset to facilitate organizational growth
Why work for us?
* We offer a competitive remuneration package, including an annual bonus
* We provide generous employee discounts across David Jones brands
* We give an extra day of leave for your birthday
* We support a supportive, flexible, and engaging environment that supports personal and professional development
* We offer opportunities to participate in community partnerships through our CSR program
* We are committed to sustainable practices
* We provide ongoing training and development to support your ambitions
About Us
Since 1838, David Jones has been a pioneer in fashion and lifestyle innovation in Australia. Our legacy as the original influencer in retail continues as we aim to inspire with experiences and services Like No Other.
Our vision is to be the destination that inspires, driven by our cultural pillars of being Customer Obsessed, Inclusive, Empowering, and Innovative.